Our service makes the difference

We understand that everyone has different requirements and each request is unique. Our teams are pleased to offer you the best possible service.

Service

We operate approximately 4000 flighthours per year and are on duty with around 85 employees.

All aircraft have been recently refurbished, so you can expect a nice and shiny cabin.

In order to adapt to the ever changing aviation market avantiair focusses on ACMI / wet lease and full charter (ad hocs and tour operator) flights. avantiair is an active player in several sectors.

Our goal is to offer an excellent and smooth flight experience, cared by professional crews who love to make all passengers feel welcome whatever their needs are.

Idealtours
emergency contact form

Idealtours

Für alle IDEALTOURS Gäste gelten folgenden Gepäckbestimmungen:

All guests travelling on IDEALTOURS flights are requested to follow the below mentioned baggage regulations:

Gepäckbestimmungen

Wir bitten alle IDEALTOURS Kunden sich bezüglich sämtlicher Anfragen (Preisauskünfte / Gruppenanfragen / Sonder- und Übergepäckanmeldungen usw.) direkt an unsere IDEALTOURS Kollegen zu wenden.

Bitte nutzen Sie folgende Kontaktdaten:

All IDEALTOURS guests are requested to contact IDEALTOURS directly regarding all inquiries (Quotes / Group contingents / Special and excess baggage etc.)

Please use the following contact:

charter@idealtours.com

Bitte prüfen Sie Ihre Gepäckstücke direkt nach Entgegennahme auf eventuelle Beschädigungen und melden diese unverzüglich bei den entsprechenden Serviceschaltern an den Flughäfen. Dort wird Ihnen ein entsprechendes Formular ausgehändigt. Nach dessen Erhalt gehen Sie bitte wie folgt vor:

You are requested to check the luggage immediately after receiving it from the baggage belt. If you notice any damage, please report it immediately to the appropriate service desk at the airport. A corresponding form will be given to you there. After you received the form "damaged baggage report" please proceed as below mentioned:

 
Beschädigtes Gepäck

Person to contact in an emergency

In the event that, on your journey with us, you find yourself in an emergency situation for medical or other reasons, we will if necessary notify your chosen contact person. Please fill in the following form, if you would like to provide us with a person to contact in case of emergency.

Your data will be treated in the strictest confidence and deleted after every flight.